Inexperienced with Investments when the advice was given? Told poor performance due to market conditions?

You may have a Mis-sold Investment and entitled to compensation plus interest! Bank Advisers often mis-Advised investments, including Investment Bonds, ISA’s, Portfolio Accounts, Personal Investment Plans, OEICs, and Capital Protected Products, by not properly considering your circumstances.

Free Mis Sold Investment Check

All work is carried out on a No Win – No Fee basis!
Call Free Phone Today 0800 032 7112

You do not need to use a claims management company to make a complaint to your bank/IFA and if your complaint is unsuccessful you can refer it to the Financial Ombudsman’s service for free.

Roy Gwinneth

Mis-sold Investment Specialist

Roy Gwinneth (FPC, Cmap, Qualified IFA) our lead Mis-sold Investments Assessor has 27 years experience working as a Financial Adviser for 2 major UK banks and knows when an investment has been suitably advised, from when it’s been recommended to perhaps better line the pockets of the Financial Adviser who suggested it. If you ever lost money or only broke even on a Bank or IFA advised Investment, even if it was many years ago, please contact our Investment specialists today to discuss your case.

Stocks and Shares ISA’s, Investment Bonds, Capital Protected Products, Portfolio Management Accounts…

Not Sure If You Qualify? We Will Check For You…

Try our FREE checking service, you could be entitled to thousands of pounds in compensation plus interest. Mr and Mrs Coulson asked us to look into a Barclays BPIM (personal investment management) account after reading our article about mis- sold investments, and we won them £104,027 in compensation!

Also if the financial adviser or firm you used no longer exists, we can still make a claim for you through the FSCS (financial services compensation scheme), so long as they were FCA regulated. We will need some paperwork such as proof of investment and proof of surrender value (losses). In most cases we can claim 90% of your losses back.
Free Mis Sold Investment Check
* Based on our Staff processing claims for CSN and CPS clients. ** On cases where a claim is valid and the client statement of truth is accurate.

No Win, No Fee, No Upfront Costs

– There are no upfront fees to process your claim.

– You will not be charged anything if we do not win your case.

– When successful, our max fee is 25% plus VAT (30% in total) of the total compensation awarded. Our fee is less when £20K or more in compensation is awarded, as per FCA guidelines.

– If you cancel after 14 days and we have already submitted your claim and an offer is made, our fee will still be charged as per our T&C’s.

– If unsuccessful, we will pursue your case through the Financial Ombudsman’s service where we get many rejected cases overturned.

Why Use CSN?

– You will have your own dedicated Investment Claims specialist from start to finish.

– Our specialists have a 90% Success Rate in recovering investment compensation.

– No Investment paperwork is required from you, we gather most details direct from the Investment provider.

– We are one of the longest running Mis sold Investment claim companies, winning cases since 2014.

— Average Investment refund after interest added is £9,000.

How Do I Know if I Qualify?

– Approached by a Bank adviser after depositing a lump sum in your account?

– Were you new to investing at the time the advice was given?

– Were you expecting the investment to be worth more at the end, based on the advisers assurances?

– Was the adviser keen on selling you one product?

– Did they fully consider your attitude to risk before making their recommendation?

Recent Mis-Sold Investment Success Stories…

Here are a few Recent Success Stories through claims made by our Mis-sold Investment Team ;

  • Here are just a few recent samples of successful outcomes for our clients.
    Most of them had lost money they were relying on for retirement and were told nothing could be done as it was down to poor market conditions, but then they contacted us for help.

On 21/12/2021, CSN won £8,604.07 for a over invested ISA and Investment Bond advised by AXA (now Aviva).

Mrs Hanna B....

On 05/01/2022, We won £6748.70 in compensation plus interest from Lloyds for mis sold ISA and Investment Bond.

Mr Michael G......

On 22/12/2021 , we won £17,126.15 in compensation from mis sold Investments bonds advised by SAGA financial services.

Mr Brian Holdstock

On 13/07/20, we won £47,456.17 from Barclays for a Mis sold Portfolio Management (BPIM) account.

Mr Martin & Mrs Denise E.......

On 07/07/2020, we won back £26,257.54 in total compensation for a mis sold Portfolio account set up by NatWest.

Mr Alan & Mrs Valerie R........

On 14/11/2019, CSN won £111,176.16 for inappropriate advice regarding their Investment Management Account with HSBC.

Mr and Mrs Gri...

On 28/01/2022, we reclaimed £11,630.47 with added interest for a Personal Investment Plan (PIPH) with Halifax.

Mrs Dyer

On 01/06/2020, CSN was awarded a £23,948.88 compensation payment for a mis-advised Portfolio Trust Management fund with Barclays.

Mr Michael I,,,,,,,..

On 08/04/2019, Barclays agreed to pay back £104,027 to Mr and Mrs Coulson for unsuitable investment advice regarding their Personal Investment Management Portfolio.

Mr and Mrs Coul...,

On 29/10/2020, CSN won £5,623.32 for a mis advised Lloyds UK Growth ISA.

Mr Michael H.......

Even if you received your initial investment back after tieing it up for several years in a poor investment, you could be owed money for lost earnings potential! Please call our team today to see if we could help.  Remember all work is no win-no fee …guaranteed!

How Were People Mis-sold investments by Bank Advisers?

  • Most Bank Financial Advisers were tied agents, so they could only recommend investment products provided by their bank. This limited the investment providers options available to you. Because of this, customers were often sold investments that suited the banks product range rather than the customer’s needs. If you had a Lloyds ISA, Halifax ISA and Bank of Scotland ISA, these were often heavily equity based and not suitable for new investors. They relied on UK growth stocks as well as European and American Stocks and Shares and were often riskier than most of their clients had anticipated. Also Capital Protected products by Lloyds, Halifax, Bank of Scotland and Barclays were invested in riskier equity and commercial property products so at the end of the term all you got back was your initial capital and you lost all the potential earnings had the money been more conservatively placed.
  • In fact, on May 12th 2017, the Times highlighted how Lloyds agreed to pay back compensation which may total some £80M, for investment products it sold to older clients who wanted to invest their nest egg money with little risk as their retirement was imminent. If you were advised to invest in the Acorn Market Linked Deposit or Scottish Widows Protected Capital Solution Funds, sold between 2008 and 2010 we can claim back compensation. The Financial Conduct Authority (FCA) said the Acorn product ‘was in breach of providing fair, clear, and not misleading promotions, because it provides the consumer with a misleading impression of the return’.
  • In many cases, financial advisers had monthly performance targets, so they were put under pressure to hit targets if they wanted to keep their job or  receive important perks. In fact, a Sunday Times Money section cover story dated February 12th 2017, highlighted St James’s Place and how it’s financial advisers were paid on a high pressure commission basis and received multiple perks for every pound they invested of client money.
  • HSBC were hit with a £10.5m fine for selling unsuitable products to almost 2,500 elderly customers, Barclays were fined £7.7m. Santander UK were fined £12.4m for widespread Premium Investment advise failings, and RBS/NatWest group have also been fined £2.8m for failing to properly serve their customers needs.

How Do I Know If I was Mis-sold by my Bank Advisor?

Here are a few possible reasons:

  • You were an inexperienced investor, or you wanted a cautious to low risk investment.
  • More than half of your available capital was invested.
  • You were nearing retirement or relying on the proceed for retirement at the time of your investment.
  • The service proposition of regular reviews never occurred.
  • The adviser did not take into proper consideration your future financial needs like holiday budgets, home improvements or other earmarked expenses.
  • If the adviser did not leave you with enough disposable income after your actual monthly outgoings.

“We congratulate you for a wonderful service, especially our Investment assessor, who kept us informed of each procedure along the way. We would recommend your company as being first class!” Mr & Mrs James and Margaret Bennett, recent clients.
Please give our experienced investments team the opportunity to provide you with an equally commendable service.